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Dirk Gullentops
Community Angel
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Microsoft 365 specialist met focus op de zakelijke (organisatie) en menselijke uitdagingen en impact van plaatsonafhankelijke communicatie en samenwerking. Waarbij Microsoft Teams met de steun van Copilot de plek is waar iedereen samen komt en waar alles samen gebeurt.
Chat in TeamsLaden...
Expertise profile
Strengths across 3 axes
Organisation
85/ 100
People
80/ 100
Technology
75/ 100
Focus
Specializations
Power PlatformAutomatisering
Knowledge base
Articles by Dirk
Clobba Flex Release Notes - June 22, 2026: Enhancing Call Queue Management and Reporting
Explore the latest Clobba Flex updates from June 22, 2026, focusing on enhanced call queue management, customizable dashboards, and advanced reporting features for optimal contact center performance.
Teams Phone
Measuring Accessibility in Microsoft Teams: the Six Figures That Really Matter
Does your organization feel hard to reach, but no one knows exactly how bad it is? With these six KPIs, you can measure accessibility in Teams.
Teams Phone
Auto attendant or call queue in Teams: what is the difference and when should you choose which?
An auto attendant and a call queue may sound the same, but they do something entirely different. Here’s how to build a correct call structure in Microsoft Teams.
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Meet Dirk?
Schedule a free meeting or send a message via Teams. Dirk is happy to help.