Solutions for communication, collaboration and adoption within Microsoft 365
From Teams Telephony and Contact Center to Copilot, adoption and support. We help organisations collaborate smarter, stay better reachable and get more value out of Microsoft 365.
Convenience
Ultimate ease of use by building on known usage scenarios. From Power Platform to AI integrations and contact centers — we connect your systems and automate your processes with a Low Code and No Code approach.
Discover moreCollaboration
From SharePoint to OneDrive and Microsoft Places — we help you set up a structured collaborative environment with governance, security, and usage insights.
Discover moreCommunication
Optimal communication with Microsoft Teams as a central hub for chat, video calling, meetings, and telephony. We build a communication matrix that works for every generation and every channel.
Discover moreComputer
From device management to virtual desktops — we provide a modern, secure, and productive digital workplace with smooth access to the complete application landscape and easy onboarding of new devices.
Discover moreConnectivity
Modern Cloud Infrastructure offers security and speed for data exchange. We build and manage the technical backbone on which all your Microsoft 365 solutions run.
Discover moreOur solutions
Technology is only valuable when people actually use it
At 365 Angels we believe successful digital transformation requires more than technology alone. That is why we combine communication, collaboration, adoption and support into one coherent offering. This helps organisations make Microsoft 365 truly work for them.
- Organisation
- People
- Technology
Our solutions
From clear reachability to data-driven decision-making and top-level collaboration: our solutions are designed to make work easier and more productive. Discover our proven approaches for Teams telephony, customer contact, workplace modernisation and more.
Teams Telephony
Turn Microsoft Teams into your complete business phone system.
Contact Center
Integrate telephony, email, chat and customer processes into one customer contact platform.
Adoption & Change
Make sure employees actually use and embrace new technology.
Consultancy & Projects
Business, change and technical consultants for every stage of your digital transformation.
Management & Support
One point of contact for questions, changes, incidents and advice.
Teams Telephony - Always reachable. Anywhere.
Turn Microsoft Teams into your complete business phone system. Call, receive calls and manage your availability from one familiar work environment. From reception and queues to menus, mobile integration and international calling: Teams Telephony brings modern communication together in the Microsoft environment employees use every day.
Contact Center - Every customer question in the right place.
Customers expect a fast and personal response, regardless of the channel they use. With a modern Contact Center you integrate telephony, email, chat and customer processes into one clear environment. This gives employees the right information at the right time and creates a better experience for both customer and organisation. We have several Microsoft-certified solutions in our portfolio, such as Dynamics, Tendfor, Luware and Roger365.
Microsoft Copilot - Get more done in less time.
Microsoft Copilot helps employees work smarter by finding information, drafting documents, summarising meetings and automating repetitive tasks. But successful use of AI requires more than just a licence. We help organisations deploy Copilot safely, responsibly and with maximum added value.
Microsoft 365 Adoption - Get more results from Microsoft 365.
Many organisations already have powerful Microsoft 365 features, but only use part of the possibilities. With a targeted approach to adoption and change management, we help employees understand, embrace and apply new ways of working every day. This turns technology into a means to achieve goals, not a goal in itself.
Reporting & Insight - Measuring is knowing. Improving is understanding.
Good decisions start with reliable insights. Get a clear overview of usage, reachability, performance and trends with dashboards and management reports. From Teams Telephony and customer contact to adoption and Microsoft 365 usage: insight helps organisations steer better, improve faster and invest more purposefully.
Management & Support - Keep working worry-free.
Technology needs to work. And if something goes wrong, you want fast help from someone who knows your environment. With Management & Support you have one point of contact for questions, changes, incidents and advice. Behind that point of contact stands the full 365 Angels community, ready to continuously support and help organisations move forward.
Frequently asked questions
Frequently asked questions about 365 Angels solutions
That depends on your challenge. Do you want to improve reachability, organise customer contact more efficiently, get more out of Microsoft 365, or get started with AI? The specialists at 365 Angels are happy to help determine which solution best suits your situation and ambitions.
Teams Telephony focuses on the telephone reachability of employees and departments. A Contact Center goes a step further and also supports customer contact via channels such as email, chat and social media, combined with smart routing and reporting.
In many organisations there are immediate opportunities to increase productivity with Microsoft Copilot. Think of summarising meetings, drafting documents or finding information faster. The actual added value depends on your Microsoft 365 environment, data quality and objectives.
Technology alone changes nothing. That is why we pay a lot of attention to adoption, communication, training and guidance. This ensures employees not only gain access to new possibilities but actually apply them in their daily work.
Yes. 365 Angels supports organisations from initial exploration through implementation, adoption, optimisation and management. Depending on the request, we deploy Business Consultants, Change Consultants, Technical Consultants and Project Managers.
Dashboards and reports give you insight into usage, reachability, performance and trends. These insights help organisations make better-informed decisions and improve in a targeted way.
Absolutely. Through our management and support services, organisations have one point of contact for questions, changes, incidents and advice. This way, the solution remains successful not just at the start, but also in the long term.
Microsoft 365 forms the basis of almost all our solutions. Around it, we integrate additional solutions where needed for telephony, customer contact, reporting and adoption to deliver a complete user experience.
Because successful digital transformation requires more than technology alone. We combine technology, human behaviour, adoption and support in one approach. As a result, organisations achieve not just a working solution, but lasting value.
You do not have to do it alone.
Technology is simple. Change is human work.
Every organisation faces different challenges. Perhaps you want to improve reachability, optimise customer contact, get more out of Microsoft 365, or explore what AI can mean for your organisation. The question is not which technology is available. The question is which solution best fits your people, processes and ambitions. That is why we look beyond products and licences. Our Angels help you explore opportunities, make choices and achieve results step by step. Together we find the solution that works.
- For your employees
- For your customers
- For your organisation
