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Discover how companies can align their practices with the expectations of Generation Z. This article provides practical advice for Operations Managers to remain relevant in a rapidly changing digital environment.
With over 50 customers, partners, Angels, and community members, we celebrated the launch of 365 Angels 2.0. At the fantastic Studio BOXX location in Nuenen, we reflected on where we come from and, more importantly, where we are heading. And what an afternoon it was!
Microsoft Teams has become the communication platform for many organizations. With calling, queues, and auto attendants, Teams is perfectly suitable for customer contact. But as volumes increase and expectations rise, the question arises: how do you make this professional, manageable, and future-proof?
How telephony connects generations. At 365 Angels, we believe that technology truly makes an impact when it connects people across departments, organizations, and generations. And it starts with something seemingly simple: communication.
Welbions, the housing corporation of and for the municipalities of Borne and Hengelo, is live with Teams Telephony. From now on, individuals, internal and external groups, including customer service as the key external link, are accessible via Microsoft Teams.
No problem for 365 Angels. For Education International from Brussels, we established a perfect connection with their office in Costa Rica. A great expansion of our international services.
