365 Angels B.V. respects your privacy and ensures that the personal information you provide to us is handled confidentially. This privacy policy applies to all services of 365 Angels.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

We can collect and process the following personal data:

• Contact details: name, email address, phone number, company name, and position
• Account details: login credentials for our customer portals and community
• Communication details: messages you send us via contact forms, email, or phone
• Usage data: information about how you use our website, such as pages visited and click behavior
• Technical data: IP address, browser type, operating system, and device information

We process your personal data for the following purposes:

• Performing our services and fulfilling contractual obligations
• Responding to your questions and requests
• Sending newsletters and marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Securing and protecting our systems and services

We process personal data based on the following legal grounds:

• Performance of a contract: when processing is necessary for the execution of our services
• Consent: when you have expressly given us permission, for example, to receive newsletters
• Legitimate interest: when we have a legitimate interest, such as improving our services
• Legal obligation: when processing is necessary to comply with the law

We do not retain your personal data longer than necessary for the purposes for which they were collected. The retention period varies per category of data, but we use a maximum retention period of 2 years after the last contact as a guideline, unless a longer period is legally required (such as the tax retention obligation of 7 years).

We do not share your personal data with third parties, unless it is necessary for our services or if we are legally obligated to do so. We enter into a data processing agreement with companies that process your data on our behalf.

We may share data with:

• Microsoft as a partner for cloud services
• Hosting and IT service providers
• Accounting and administration
• Government agencies if legally required

Under the GDPR, you have the following rights:

• Right of access: you can request which data we process about you
• Right to rectification: you can have incorrect data corrected
• Right to erasure: you can request the deletion of your data
• Right to restriction: you can ask to limit the processing
• Right to data portability: you can receive your data in a structured format
• Right to object: you can object to the processing of your data

To exercise your rights, you can contact us via privacy@365-angels.com. We will respond to your request within 30 days.

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes data encryption, secure connections (SSL/TLS), access control, and regular security audits. As a Microsoft partner, we adhere to the highest security standards.

Do you have questions about our privacy policy? Contact us:

365 Angels B.V.
High Tech Campus 85
5656 AG Eindhoven
Email: privacy@365-angels.com
Phone: +31 (0)85 808 88 18

If you have a complaint about the processing of your personal data, you can submit it to the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).