The biggest advantage according to Welbions?
“The biggest advantage according to Welbions? Calling via Teams feels familiar and comfortable: you immediately see who you're calling, which makes the contact more direct and personal.” And the numbers? On day 1 after going live, 97% of calls are answered, a super performance, where tenants notice nothing of the transition. And that is exactly the intention.Together with DataBalk, we have successfully completed phase 1.
Welbions is ready for the next step: the implementation of IRIS CRM based
on Microsoft Dynamics contact center. Thanks to the Welbions project team - Serena,
Emmy, Mathijs, and Mireille - and of course our own Angels: Sven, Dirk,
Wim, Jeroen, and Rob.
On to phase 2!
#TeamsTelefonie #Welbions #365Angels #collaboration #Dynamics