Our Approach
From introductory meeting to Grow — a standardised process with personal attention for optimal results.
365 Angels Meeting
Our Approach
From Introduction to Grow, a standardized process with personal attention for optimal results.
365 Angels MeetingOnze werkwijze
How we work
Introduction
We begin with a no-obligation conversation to understand your situation, challenges, and goals.
Explore
We explore your Microsoft 365 environment, processes, and user requirements to identify opportunities and areas for improvement.
Analysis
We analyze the findings thoroughly across three axes (organization, people, and technology) and compile a clear report with priorities and recommendations.
Change
We implement the solutions step by step, with minimal disruption to your daily work and maximum adoption.
Grow
We guide your team through further adoption and continuously optimize for maximum long-term results.
Introduction
We begin with a no-obligation conversation to understand your situation, challenges, and goals.
Explore
We explore your Microsoft 365 environment, processes, and user requirements to identify opportunities and areas for improvement.
Analysis
We analyze the findings thoroughly across three axes (organization, people, and technology) and compile a clear report with priorities and recommendations.
Change
We implement the solutions step by step, with minimal disruption to your daily work and maximum adoption.
Grow
We guide your team through further adoption and continuously optimize for maximum long-term results.
Onze werkwijze
How we work
Introduction
We start with a no-obligation conversation to understand your situation, challenges and goals.
Explore
We explore your Microsoft 365 environment, processes and user wishes to identify opportunities and areas for improvement.
Analyse
We thoroughly analyse the findings across three axes (organisation, people and technology) and produce a clear report with priorities and recommendations.
Change
We implement solutions step by step, with minimal disruption to your daily work and maximum adoption.
Grow
We guide your team towards further adoption and continuously optimise for maximum long-term results.
Introduction
We start with a no-obligation conversation to understand your situation, challenges and goals.
Explore
We explore your Microsoft 365 environment, processes and user wishes to identify opportunities and areas for improvement.
Analyse
We thoroughly analyse the findings across three axes (organisation, people and technology) and produce a clear report with priorities and recommendations.
Change
We implement solutions step by step, with minimal disruption to your daily work and maximum adoption.
Grow
We guide your team towards further adoption and continuously optimise for maximum long-term results.
Our focus
Three axes, one approach
In the analysis phase we use a three-axis approach in which organisation, people and technology are examined in parallel. This quickly creates an integral picture of bottlenecks and opportunities and lays a solid foundation for targeted next steps.
Organisation as a foundation
Change only succeeds when the organisational structure, processes and governance evolve with it. We map your organisation and translate technological opportunities into structural improvements.
- Process analysis and redesign
- Governance and policy frameworks
- Roles and responsibilities
- Business Continuity Planning
- KPI definition and measurement
People as the driver
Technology only works when people want to and are able to use it. We guide employees through every phase of change — from awareness to anchoring in daily behaviour.
- Change management (ADKAR)
- Tailored training and coaching
- Adoption and engagement programmes
- Communication strategy
- Superuser and ambassador networks
Technology as a lever
Microsoft 365 offers a powerful ecosystem. We ensure a well-considered implementation that fits your context — secure, scalable and future-proof.
- Microsoft 365 architecture and configuration
- Integration of the 5Cs
- Security and compliance
- Management and monitoring
- Roadmap and future expansions
Our focus
Three axes, one approach
In the analysis phase, we use a three-axis approach in which organization, people, and technology are considered in parallel. This quickly creates a comprehensive view of challenges and opportunities, establishing a solid foundation for targeted next steps.
The organization as a foundation
Change only succeeds if the organizational structure, processes, and governance evolve accordingly. We map your organization and translate technological possibilities into structural improvements.
- Procesanalyse en herontwerp
- Governance en beleidskaders
- Rollen en verantwoordelijkheden
- Business Continuity Planning
- KPI-definitie en meting
The human as engine
Technology only works when people are willing and able to use it. We guide employees through every phase of change — from awareness to embedding it in daily behavior.
- Change management (ADKAR)
- Training en begeleiding op maat
- Adoptie- en engagementprogramma's
- Communicatiestrategie
- Superuser en ambassador netwerken
Technology as a lever
Microsoft 365 offers a powerful ecosystem. We ensure a well-thought-out implementation that aligns with your context—secure, scalable, and future-oriented.
- Microsoft 365 architectuur en inrichting
- Integratie van de 5C's
- Security en compliance
- Beheer en monitoring
- Roadmap en toekomstige uitbreidingen
Change management
Guiding Change with ADKAR
To frame and guide change within organizations, we work based on Prosci's ADKAR methodology. This model describes the five building blocks an individual needs to make a change successful.
Awareness
Awareness of the need for change. Why are we changing? What is the urgency?
Communication & UrgencyDesire
The will to participate in and support the change on an individual level.
Motivation & EngagementKnowledge
Knowledge of how to change — the new skills, processes, and behaviors.
Training & EducationBekwaamheid
The ability to effectively apply new skills and behaviors in practice.
Coaching & SupportReinforcement
Anchoring the change to prevent relapse and ensure new behavior is sustained.
Assurance & MeasurementProsci ADKAR
ADKAR is a registered model of Prosci Inc. 365 Angels applies this methodology as a framework for change management within Microsoft 365 implementations. The model emphasizes individual change as the building block of organization-wide adoption.
Change management
Guiding change with ADKAR
For framing and guiding change within organisations we work with the ADKAR methodology from Prosci. This model describes the five building blocks that an individual needs to successfully make a change.
Awareness
Awareness of the need for change. Why are we changing? What is the urgency?
Communication & UrgencyDesire
The will to participate in and support the change at an individual level.
Motivation & InvolvementKnowledge
Knowledge of how to change — the new skills, processes and behaviours.
Training & EducationAbility
The ability to effectively apply the new skills and behaviours in practice.
Coaching & SupportReinforcement
Anchoring the change so that regression is prevented and new behaviour becomes permanent.
Anchoring & MeasurementProsci ADKAR
ADKAR is a registered model of Prosci Inc. 365 Angels applies this methodology as a framework for change management within Microsoft 365 implementations.