This is how we guide your digital transformation
Implementing technology is one thing. Ensuring that people use it successfully is another. That's why we combine strategy, technology, adoption, and support into one approach.
Verkennen
Before we recommend solutions, we want to understand how your organization operates. We listen, ask questions, and map out the current situation. The result is clear insights, opportunities, and areas for improvement.
Analysis
Based on the collected information, we determine together what has priority. We look at processes, technology, governance, adoption, and business objectives. The result is a concrete plan with priorities and choices, including a budget for services, telecom, hardware, and software.
Change management
Guiding change with ADKAR
For framing and guiding change within organisations we work with the ADKAR methodology from Prosci. This model describes the five building blocks that an individual needs to successfully make a change.
Awareness
Awareness of the need for change. Why are we changing? What is the urgency?
Communication & UrgencyDesire
The will to participate in and support the change at an individual level.
Motivation & InvolvementKnowledge
Knowledge of how to change — the new skills, processes and behaviours.
Training & EducationAbility
The ability to effectively apply the new skills and behaviours in practice.
Coaching & SupportReinforcement
Anchoring the change so that regression is prevented and new behaviour becomes permanent.
Anchoring & MeasurementProsci ADKAR
ADKAR is a registered model of Prosci Inc. 365 Angels applies this methodology as a framework for change management within Microsoft 365 implementations.
Change
Now the real transformation begins. Our Angels assist with implementation, communication, training, and user support.
Deliverables
Technology
Implementation and configuration
Adoption
Training and guidance
Communication
Support and change management
Process
New work agreements and governance
Why our approach works
Our 5-step method combines structure with flexibility. We have a fixed process that ensures consistent quality, but we adapt it to your specific situation. This gives you the best of both worlds: the reliability of experience and the personal attention your organisation deserves.
Grow
Digital transformation doesn't stop after go-live. That's why we help organizations continuously improve in usage, adoption, security, and collaboration. The result is lasting returns from previous investments.