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The latest news from the world of Microsoft 365 and digital transformation
Cases
Discover how organisations achieved their digital transformation
Events
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In-depth knowledge documents about modern work and Microsoft 365
Microsoft Tech
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Latest
Recent News
365 Angels versterkt dienstverlening na overname Code Software door Tollring
Na de overname van Code Software door Tollring breidt 365 Angels uit met betere integraties en diepere inzichten in klantcommunicatie via Bubble 365.
28 July 2026
Het belang van medewerkersbetrokkenheid bij de overstap naar Microsoft Teams Telefonie
Medewerkers betrekken bij de overstap naar Microsoft Teams Telefonie is essentieel voor een soepele adoptie. 365 Angels werkt met Prosci gecertificeerde consultants om organisaties hierin te begeleiden.
16 July 2026
Success stories
Recent Cases
From Tendfor KCC to Microsoft Teams Telephony with Dynamics 365 Contact Center
OVAM wanted to modernize its KCC environment. The existing Tendfor solution no longer met the desire to help citizens faster, more personally, and in a scalable manner. In addition, OVAM sought a closer integration with Dynamics 365 and a platform that intuitively supports employees and facilitates hybrid working.
Understanding telephony behavior and availability with Clobba
The municipality of Sittard-Geleen needed more control over telephony behavior and accessibility, particularly within the Customer Contact Center (KCC). Functional administrators lacked insight into the use of Microsoft Teams telephony and could not adequately support business inquiries with data.
Deep Dives
Microsoft Technology
Wat en hoe? Call Flow Visualizer
Wat is Call Flow Visualizer? En hoe werkt het?
Microsoft Copilot for Microsoft 365: What are the latest features?
Explore the latest features of Microsoft Copilot for Microsoft 365 and discover how these updates can impact your organization's IT infrastructure.